ZEN Business account in Poland: fees, currencies and who it fits
ZEN Business is a multi-currency business account from fintech ZEN.COM: IBAN in 28 currencies, Mastercard cards with up to 15% cashback and currency exchange at ZEN Rate +0.50% (SMART plan, 0 PLN monthly promotional) or +0.00% (ENTERPRISE, 9.99 PLN monthly promotional). Incoming SEPA is free, SEPA Instant takes about 10 seconds, and cash works via Planet Cash. ZEN is an electronic money institution supervised by the Bank of Lithuania, not a bank: funds are safeguarded on segregated accounts but not covered by the BFG deposit guarantee.
For companies invoicing in euros, dollars or pounds, the strongest parts of ZEN Business are the 28-currency IBAN and near-interbank exchange rates. Here is what the two plans cost per the May 2026 price list, where SWIFT fees can bite, and how the EMI licence differs from a bank account, written for foreign founders and e-commerce sellers operating in Poland.
Two plans: SMART and ENTERPRISE
Per the price list effective 26 May 2026, ZEN Business comes in two plans. SMART costs 0 PLN to open and 0 PLN monthly (promotional; the standard fee is 115 PLN), ENTERPRISE costs 9.99 PLN monthly (promotional; standard 450 PLN). Promotional pricing applies until revoked, with at least 14 days notice. Both plans include an IBAN account in EUR, USD, GBP and 25 other currencies: 28 in total.
| Fee | SMART | ENTERPRISE |
|---|---|---|
| Monthly fee | 0 PLN (std 115 PLN) | 9.99 PLN (std 450 PLN) |
| Currency exchange | ZEN Rate +0.50% | ZEN Rate +0.00% |
| Outgoing SEPA | 0.1% (min. 4.80 PLN) | free |
| SWIFT (SHA) | 0.1% + 70 PLN | 0.1% + 14 PLN |
| Free ATM limit | 900 PLN/month | 6750 PLN/month |
| Cashback rate share | 50% | 100% |
Currencies and transfers: where ZEN wins
The core strength is the currency setup. Exchange happens at ZEN Rate (based on the mid-market rate with ZEN margin built in) plus 0.50% on SMART or 0.00% on ENTERPRISE, with an extra 0.40% outside market hours on SMART. Incoming SEPA transfers are free on both plans, domestic Elixir and Express Elixir transfers are free, and SEPA Instant delivers in about 10 seconds, 7 days a week. For companies paying suppliers outside the EU, SWIFT is the weak spot of the SMART plan at 0.1% + 70 PLN per SHA transfer; frequent SWIFT users should calculate whether ENTERPRISE (0.1% + 14 PLN) pays for itself.
Since August 2026 ZEN also handles cash: deposits and withdrawals at Planet Cash machines in Poland, EUR cash deposits in Poland, and deposits at about 22 thousand Ria Money Transfer points across Europe. Details in our note on ZEN cash deposits.
EMI, not a bank: what that means for your company
ZEN.COM operates as an electronic money institution (EMI) licensed by the Bank of Lithuania (licence LB000457) with an EEA passport. Client funds sit on segregated safeguarding accounts, separate from the company assets, but there is no BFG deposit guarantee that covers bank deposits up to 100,000 EUR. A sensible split for most companies: operating flows, currency exchange and cards in ZEN, larger cash reserves in a bank. In April 2026 the ZEN group also acquired Ukrainian PIN Bank, its first full banking licence, and announced Poland-Ukraine payment corridors, which matters if you settle with Ukrainian contractors.
How does it compare with the market? See our business accounts ranking, where ZEN Business sits next to offers from PKO BP, Pekao, Alior and other banks, and the Revolut vs ZEN comparison if you are choosing between the two fintechs.
Want to try ZEN Business?
SMART plan with 0 PLN opening and 0 PLN monthly fee, IBAN in 28 currencies and cashback cards.
Open a ZEN Business accountPartner link. ZEN is an electronic money institution (EMI), not a bank; funds are not covered by the BFG deposit guarantee.
Sources and legal basis
- 1. ZEN Business: plans and pricing · ZEN.com (stan na 2026)
- 2. How we protect your money (safeguarding) · ZEN.com (stan na 2026)
- 3. Electronic money institutions register · Bank of Lithuania (stan na 2026)
- 4. ZEN.COM acquires Ukrainian PIN Bank · Cashless.pl (stan na 2026)
Legal status and figures verified by the kreddo.pl editorial team. Spotted an outdated source? Let us know.
People also ask
Who owns ZEN.COM?
ZEN.COM was founded in 2018 by Dawid Rozek, co-founder of G2A. The operating company UAB ZEN.COM is based in Vilnius and holds an EMI licence from the Bank of Lithuania; in April 2026 the group also acquired Ukrainian PIN Bank, its first full banking licence.
ZEN vs Revolut Business: what is the key difference?
The licence. Revolut operates in Poland as a bank (Lithuanian banking licence, deposit guarantee up to 100,000 EUR), while ZEN is an EMI with safeguarding instead of a deposit guarantee. ZEN counters with its cashback program, 28-currency IBAN and cash handling via Planet Cash.
Does ZEN Business work for e-commerce?
It is one of the main target groups: multi-currency IBAN for marketplace payouts, exchange at ZEN Rate with a 0-0.5% margin, a payment gateway, and cards with cashback for ad spend. Cross-border sellers benefit most from the currency setup.
Frequently Asked Questions
Can a foreign-owned company open a ZEN Business account in Poland?
Yes. ZEN onboards companies from many jurisdictions and the supported-country list is checked during the application. The most common rejection reasons are an unsupported business model, an unsupported country of registration or no real operating activity. Onboarding is fully online with standard KYC documents.
How much does ZEN Business cost?
Per the price list effective 26 May 2026: the SMART plan has a 0 PLN opening fee and a 0 PLN monthly fee (promotional; the standard price is 115 PLN per month), and ENTERPRISE costs 9.99 PLN monthly (promotional; standard 450 PLN). Promotional pricing applies until revoked, with at least 14 days notice of changes.
Is my company money safe in ZEN if it is not a bank?
ZEN.COM is an electronic money institution (EMI) licensed and supervised by the Bank of Lithuania. Client funds are protected by safeguarding: they must be held on segregated accounts, separate from the company assets. There is no BFG deposit guarantee like in a Polish bank, so it is sensible to keep large cash reserves in a bank and use ZEN as the operating and currency account.
What are the transfer costs?
Incoming SEPA transfers are free on both plans. Outgoing: domestic Elixir and Express Elixir are free, SEPA costs 0.1% (min. 4.80 PLN) on SMART and is free on ENTERPRISE. SWIFT SHA costs 0.1% + 70 PLN on SMART and 0.1% + 14 PLN on ENTERPRISE. Internal transfers between ZEN users are free.
Does the business card have cashback?
Yes. Instant Cashback works on business accounts too: SMART gets 50% of the partner cashback rates and ENTERPRISE gets 100%. Rates at roughly 370 partners range from about 1% (for example Allegro) up to 20-40% on digital services. Cards work with Apple Pay, Google Pay, Xiaomi Pay and Garmin Pay.
Can I deposit cash into a ZEN business account?
Yes. In Poland cash deposits and withdrawals work through the Planet Cash network, and since August 2026 ZEN also supports EUR cash deposits in Poland and deposits at about 22 thousand Ria Money Transfer points across Europe. ATM withdrawals are free up to 900 PLN per month on SMART and 6750 PLN on ENTERPRISE, then 2%.
