Contact
Have a question about our comparisons, want to report an error or start a partnership? Below you will find the operator’s details and a hint on which matters are handled faster elsewhere.
Site operator
Details of the company responsible for kreddo.pl.
LuKas Holdings sp. z o.o.
ul. Stefana Batorego 18/108
02-591 Warsaw, Poland
What to write about
Before you write, check whether your matter is for us or for the financial institution directly.
Write to us
- Questions about our comparisons and rankings
- Reporting an error on the site (outdated rate, dead link, typo)
- Partnership — banks, lenders and content partners
Product complaint? Contact the institution
kreddo.pl is an independent information service — we are not a broker and not a party to your agreement. Complaints about a specific product (contract terms, instalment amount, application status, commission refund) go directly to the bank or lender.
You will find complaint contact details in your agreement and on the bank’s or lender’s website.
You may find the answer right away
Before you write — these places answer most questions.
Frequently asked questions
How fast do you reply?
We usually reply within 1–2 business days. During busier periods it may take slightly longer.
Does kreddo.pl grant loans?
No. We are an independent information service — we do not grant loans, do not broker them and are not a party to any agreement. You always apply directly with the bank or lender.
Where do I file a complaint about a loan or account?
Complaints about a specific loan, account or card go directly to the bank or lending company that provides your product. You will find contact details in your agreement and on the institution’s website.
How do I start a partnership with kreddo.pl?
Write to the operator’s address with a short description of your offer. This applies to banks, lending companies and content partners.
